Category Archives: social media chaplain

Five love languages revisited

A year ago, I wrote this. I was talking to couples. But keep reading.

***

thank youI don’t like to follow trends. When a book becomes popular or has multiple editions and workbooks, I avoid it. It’s just how I am.

Because of this tendency, I put off reading The Five Love Languages: How to Express Heartfelt Commitment to Your Mate for years. (It came out in 1992. I read it in 2003 or 4). One day, however, I saw a copy and decided to skim it.

I’m glad I did.

In this book, Gary Chapman suggests that rather than there being just one way to say, “I love you”, we can think about five languages:

  1. Words of affirmation: encouraging, kind, humble, specific words, whether written or spoken.
  2. Quality time: undivided attention, listening conversation, significant activities.
  3. Receiving gifts: A visible, touchable reminder that someone else cared to think about you.
  4. Acts of service: Doing what matters to the person, for the person.
  5. Physical touch: Physical contact, usually without direct sexual connection.

Chapman suggests that it is possible for couples to have different love languages and, as a result, to experience great frustration in their relationship if they are actively saying “I love you” in a language their other isn’t hearing.

For example, spouse #1 may love gifts. Even little, handmade, cheesey gifts. They mean paying attention. They mean thinking about. Spouse #2 may love quality time. Even sitting looking at each other without the TV on for 15 minutes, talking. If spouse #2 thinks gifts are a waste of time and money but is always hanging around, and spouse #1 spends time making scrapbooks of the relationship, this couple is going to feel empty and unloved, though they love each other very much.

On the other hand, spending even a little time learning another language will strengthen the relationship significantly.

***

Tonight I was telling some guys in a class about it, in the context of working with volunteers. I explained that expressing appreciation for volunteers would benefit from thinking about love languages, too.

For example, some people love certificates. Some people find them a waste of money. Some people love to be asked how they are doing. Some people find it a waste of time. Some people like gift cards, some don’t. Some people like trophies, t-shirts, parties, thank you cards, telephone calls, public announcements; some don’t.

When you are thanking people for making a difference, I have a suggestion.

Speak their language. Not yours.

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i am not a social media guru

A couple weeks back, Fort Wayne had its first Social Media Breakfast. Brad Ward and Howard Kang from Bluefuego came to town to talk about “what’s next with the social web.”

About 100 people showed up. Brad and Howard did a good job. They even helped me understand a couple things.

I don’t say that to be arrogant. It’s just that I have tried lots of things and read lots of things and talked with lots of people involved in social media. In fact, I’ve realized that I talk regularly with some of the brightest and most experienced people in social media (including some social media gurus).

When the floor was opened for conversation, the first guy to speak didn’t have a question. He pitched the value of networking, talked about how much leverage social media people can have by getting involved in networking groups, and offered his business card. After that, people had real questions. I realized that I knew most of the answers, had played with most of the social networking platforms being identified. I wanted to say, “here’s why you would use that. Here’s what you could say that way. Don’t go there.”

However.

Even as I was thinking through those things, I thought, “Why do I really want to get into those conversations?”

Like many people who have used social media tools, I have built experience that could be helpful to other people. I have ideas of what may work and not work for a variety of organizations. In fact, I could probably help nonprofits in particular. In fact, I have one such group asking me to be part of a marketing committee.

But I am not a social media guru.

I’m not talking about the self-identified kind, the person who is selling themselves by proclaiming their expertise while not using technology. No, I’m talking about people who have made a discipline of knowing how to use social media effectively regardless of the message. I love them. I read them. But I’m not one of them.

When it comes to social media, I’m a social media chaplain. When I’m doing what I love to do, social media is a tool, not a subject. It’s the method, not the goal.

People. God. Confusion. Clarification. That’s what I’m about.

Or what I ought to be about.

pie chartTrouble is, it’s fun to be a guru. It’s fun to get caught up in the conversations about the means of communication. And I do like communication conversations. I love saying, “what if you tried that. If you shot it this way, and then said this…” You can help people be effective that way. You can impress people that way.

You can get distracted that way.

This is where the last sentence goes, the catchy phrasing that ties the pieces together. But there isn’t one yet. Social media the method and social media the goal are easy to confuse. And depending on your calling, there isn’t one right order.

I still working to remember mine.

Of course, so are you.

Understanding why Web 2.0 works.

There were ten of us in the room.

I gave the other nine people pieces of paper. Each got one 12″ by 12″ piece of fancy paper, the kind that you see in scrapbooks. Each got several pieces of smaller plain yellow or slightly fancy blue paper, the kind that will stick to other paper.

I asked them to take one of the small pieces of paper and write a few words. I said, “In a few words, write what you think social media is.”

I waited. This is a group that has heard the phrase, most of them. It is also a group that doesn’t understand the phrase. They’ve never, most of them, really talked about it. That’s why I’m here.

Then I said, “Put that on your scrapbook page. Now, give me a few examples of social media.”

Then I said, “Answer this question: Have you ever created a web page?”

Each person had three small pieces of paper on a larger one.

I walked over to the head of the group. “Read your first note.”

He did.

I looked across the circle to the junior member of the group. “What do you think about his definition?”

“Great!”, she said.

“Write that on a little piece of paper and sign it.” She did. I carried it across the room and stuck it on the bottom of his definition.

I looked for a person who I knew understood social media. “What do you think of that definition?”, I said.

“I’d add this,” he said.

“Write it down,” I said. He did. I carried it back and attached it to the first two notes.

While he was writing, however, the junior staff member said, “Can I add to mine?”

“Write on another one,” I said. She did. I stuck it on the end of the list.

I looked at the person next to the guy who got it. “What do you think of his addition?” “It’s good,” she said. “Write it down.” She did.

Then I told them a story. It is a good story.

To help me explain the story, I handed them a color copy of a scrapbook page I had created. It looked sharp, bright, almost professional.

After the story, I picked up the color copy of a page I handed out.

“This is a traditional webpage. It looks great.” I picked up the page with sloppy list of notes stuck on it. “This looks awful compared to mine. But it is yours. You created it. You created the conversation. You can add to the conversation.”

I pointed to a picture on my page.

“If my friend wanted to look at this picture and tell me he likes it, there is no way for him to add to the page. He would just have to use a Sharpie on his computer screen. On the other hand, on your page, you could have a picture and someone could talk about it and someone else could and someone else could.”

A copy of a scrapbook page or a scrapbook page that can involve lots of people. Underneath the technology, creating a conversation makes sense.

The technology isn’t the why, it’s the how.

I think they got it, by the way.

Five love languages

nancy washing windows

I don’t like to follow trends. When a book becomes popular or has multiple editions and workbooks, I avoid it. It’s just how I am.

Because of this tendency, I put off reading The Five Love Languages: How to Express Heartfelt Commitment to Your Mate for years. (It came out in 1992. I read it in 2003 or 4). One day, however, I saw a copy and decided to skim it.

I’m glad I did.

In this book, Gary Chapman suggests that rather than there being just one way to say, “I love you”, we can think about five languages:

  1. Words of affirmation: encouraging, kind, humble, specific words, whether written or spoken.
  2. Quality time: undivided attention, listening conversation, significant activities.
  3. Receiving gifts: A visible, touchable reminder that someone else cared to think about you.
  4. Acts of service: Doing what matters to the person, for the person.
  5. Physical touch: Physical contact, usually without direct sexual connection.

Chapman suggests that it is possible for couples to have different love languages and, as a result, to experience great frustration in their relationship if they are actively saying “I love you” in a language their other isn’t hearing.

For example, spouse #1 may love gifts. Even little, handmade, cheesey gifts. They mean paying attention. They mean thinking about. Spouse #2 may love quality time. Even sitting looking at each other without the TV on for 15 minutes, talking. If spouse #2 thinks gifts are a waste of time and money but is always hanging around, and spouse #1 spends time making scrapbooks of the relationship, this couple is going to feel empty and unloved, though they love each other very much.

On the other hand, spending even a little time learning another language will strengthen the relationship significantly.

There is much more in the book, but even this much has been helpful to a number of people I know. Including me.

Why do I randomly decide to write about this concept today? Because on Saturday I talked about it with a couple who I will be marrying in a couple weeks. Today I suggested it to a friend who is wanting to do something special for his anniversary. A month ago, I promised a friend that I would send him the basics as he thinks about his wife and children (and I forgot).

Two-thirds of these people didn’t know about the concept, though it made tremendous sense and brought insight. And a social media chaplain should probably be giving people some tools.

Maybe it will help you.

————–

Photo: Nancy saying “I love you” though it looks like she’s washing windows.